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Product > Features > Web Self Care |
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| While simplifying service providers' operations, 24online also pays attention to factors that raise subscribers' trust and loyalty. Ease-of-use and transparency are the twin factors that bring about customer satisfaction with the service. 24online's easy web self-care aimed at subscribers targets this area, creating a loyal base of customers for the service provider. |
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24online's easy password change facility gives subscribers better protection which frequent change of passwords can bring about. To service providers, this does not entail any additional time, since the process is entirely automated. |
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24online makes available past records of time of usage and data transferred to subscribers, bringing transparency into the operations. This enables subscribers to have an idea of their pattern and extent of usage and plan their usage and renewals accordingly. |
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24online's bandwidth usage graphs for subscribers give them a graphic view of their usage patterns. |
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By providing renewal facility through PINs, 24online gives subscribers easy and instant renewals at any time of the day or night, raising their satisfaction level with the service. |
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With easy and instant renewals through prepaid PINs and easy password change facility, 24online provides ease-of-use to subscribers, raising their satisfaction levels. |
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By giving access to subscribers to usage information related to time of usage and data transferred through 24online, service providers gain customers' trust and loyalty and great word-of-mouth publicity. |
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