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| Prompt service is of essence in the service provider business. By providing a robust solution that enables automatic subscriber account creation, activation and deactivation up to millions of subscribers, 24online provides instant service throughout the subscriber usage cycle. Accounts can be activated in real time, round the clock. With 24online's auto alerts, subscribers are reminded of their account status at no additional cost to the service provider. |
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| Service providers often sign on subscribers who are new to computers and Internet. With automated activation, 24online enables ISPs to simplify the procedure and ensure greater customer satisfaction. |
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Through 24online, service providers can create a subscriber profile and activate the account instantly. 24online's highly scalable, flexible account creation allows them to create complex and individualized offerings with ease for a few hundred to millions of subscribers. |
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Since subscribers may not keep track of their Internet usage and renewals on a continuous basis, reminders are a necessity in the service. With the help of 24online, service providers can send auto alerts to subscribers at no extra cost, notifying them of the need for renewal and that deactivation is imminent. Service providers can set the parameters which set in motion the auto alert mechanism. |
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While instant account activation raises subscriber satisfaction, automatic account deactivation is critical to prevent revenue leakage. 24online's real-time nature allows automated, policy-based suspension, modification and deactivation of accounts when subscribers exceed their account limit in terms of data transferred and duration of use. This prevents usage of bandwidth over and above what the subscriber has paid for, controlling needless costs. |
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With automatic deactivation of accounts that have reached their limit, revenue leakage is prevented. |
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With automatic operations, 24online ensures savings in time and manpower-related expenses. |
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24online's easy-to-use graphic interface allows easy implementation of multi-service offerings and does not require a high level of technical knowledge. |
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With instant activation of accounts and automatic provisioning, subscribers can access the service immediately on sign-up, providing a positive first impression, that builds lasting subscriber satisfaction. Further, auto alerts keep them informed of their account status well ahead of deactivation, giving them a continuous service. |
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24online offers a future-proof, flexible and scalable system that is perfect for rapidly growing businesses and eases the strain on customer-related functions. It supports rapid growth while ensuring a reliable service. |
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The extent of automation offered by 24online reduces the need for manual intervention and hence chances of human error. |
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