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| Flexibility in service offerings is critical to ensure subscriber satisfaction and maintain profitable growth in the highly competitive ISP business. By supporting prepaid and post-paid packages based on data transfer and duration of use, 24online allows service providers the flexibility to offer a range of packages that suit subscriber needs. 24online's prepaid PINS give subscribers the ease of having instant Internet registration, making them especially useful for hotels and hotspots. |
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Prepaid packages provide ready cash flow to service providers and reduce the uncertainty of delayed payments and bad debts and are critical to the operations of hotels and hotspots just like prepaid PINS. The flexibility to create and offer a variety of individualized packages instantly based on data transfer and duration of use raises service providers' competitiveness in the market place.  |
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Service providers can also provide a range of post-paid packages based on a variety of combinations of data transferred, duration of use and time at which it was used. |
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Bandwidth being an expensive resource, both service providers and subscribers find packages based on data transfer convenient to plan usage. With these packages, service providers are better able to predict demand and subscribers can keep track of their actual usage. |
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24online's billing module allows service providers to create packages that are hourly, daily or based on other durations. Policies can be created so that auto alerts are sent to subscribers when the package nears expiry and the account is automatically deactivated on expiry. With an entirely automatic functioning, 24online makes the process reliable at a low cost of operations, even in case of rapidly expanding operations. |
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With the deployment of prepaid packages, cash flow rises significantly. |
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Bad debts, which are a part of the postpaid business, are totally absent in prepaid packages. |
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Prepaid PINs make purchase and activation of service easy for subscribers. |
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Sale of prepaid PINs at retail counters reduces operational costs to service providers. |
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The range of prepaid and postpaid packages gives great competitive strength in the market place. |
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With well-framed discounts, peaks and lows of bandwidth usage are reduced. This brings about balanced usage, reducing strain on bandwidth. |
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With subscribers paying by the data transferred, they pay for what they use, raising revenues. |
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24online's invoice facility allows the service provider to carry advertising messages of third parties, increasing revenues. |
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Given the highly competitive industry, managing customer relationships well and providing attractive packages is critical to gaining customer loyalty. Information related to subscriber usage patterns available through 24online, help in tailoring the packages to suit subscriber needs. |
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